Services
What I take off your plate
Customer communication, coordination and content for the self-employed and SMEs. Remote, reliable and tailored to you.
1. Communication & customer care
I keep your client relationships alive and make sure they feel well looked after. Reliable, personal and always in your company's voice, so trust can grow and last.
Here is what I handle for you:
- Onboard clients and guide them through the start
- Day-to-day email communication
- Phone and video calls by arrangement
- Follow-ups with prospects
- Scheduling appointments with clients
- Relationship management and follow-up
2. Coordination & organisation
I bring structure to your day, take on administrative tasks and make sure you stay on top of things and nothing falls through the cracks.
Here is what I handle for you:
- Chase up missing documents and information
- Coordinate appointments, workflows and projects
- Keep your CRM up to date
- Track project status
- Prepare quotes and documents
I get up to speed in your existing systems, for example Salesforce, Zoho, Zendesk, Asana or Trello.
3. Websites & content
A website needs upkeep to stay alive. I create and maintain websites, design visuals and keep your content up to date, so your presence stays professional and fresh.
Here is what I handle for you:
- Create and maintain websites
- Visuals and design
- Create and keep content up to date
Not listed? No problem.
Not every task fits neatly into a category, and that is fine. As long as it falls within customer communication and coordination, we will find a solution together. Just drop me a line.