Services

What I take off your plate

Customer communication, coordination and content for the self-employed and SMEs. Remote, reliable and tailored to you.

1. Communication & customer care

I keep your client relationships alive and make sure they feel well looked after. Reliable, personal and always in your company's voice, so trust can grow and last.

Here is what I handle for you:

  • Onboard clients and guide them through the start
  • Day-to-day email communication
  • Phone and video calls by arrangement
  • Follow-ups with prospects
  • Scheduling appointments with clients
  • Relationship management and follow-up
Communication and customer care
Coordination and organisation

2. Coordination & organisation

I bring structure to your day, take on administrative tasks and make sure you stay on top of things and nothing falls through the cracks.

Here is what I handle for you:

  • Chase up missing documents and information
  • Coordinate appointments, workflows and projects
  • Keep your CRM up to date
  • Track project status
  • Prepare quotes and documents

I get up to speed in your existing systems, for example Salesforce, Zoho, Zendesk, Asana or Trello.

3. Websites & content

A website needs upkeep to stay alive. I create and maintain websites, design visuals and keep your content up to date, so your presence stays professional and fresh.

Here is what I handle for you:

  • Create and maintain websites
  • Visuals and design
  • Create and keep content up to date
Copy and visuals, content planning and social media

Not listed? No problem.

Not every task fits neatly into a category, and that is fine. As long as it falls within customer communication and coordination, we will find a solution together. Just drop me a line.

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