What does a virtual assistant cost in Switzerland?

The short answer

In Switzerland, the hourly rate of a virtual assistant usually sits between around CHF 45.- and CHF 90.-, depending on experience, specialisation and language. But what matters is not just the rate, it is the model: do you pay by the hours actually worked, or for a package with a fixed scope? Transparent means someone who tells you exactly what an hour costs and what is included.

The usual pricing models

• Hourly rate: You pay for the hours actually worked. Flexible and fair, especially when your needs vary.
• Monthly retainer or reserved capacity: A fixed amount for an agreed number of hours per month. Predictable, but only worth it with steady demand.
• Packages: A fixed price for a clearly defined task. Good for one-off projects, less so for ongoing support.

What influences the price

• Experience and specialisation: Fields like customer communication or coordination cost more than simple data entry.
• Languages: Multilingual support, for example German, Swiss German and English, is more in demand and priced accordingly.
• Scope and regularity: Ongoing collaboration can often be arranged more favourably than occasional work.
• Location: A virtual assistant in Switzerland costs more than abroad, but gives you the same time zone, the right language and an understanding of the local market.

What to watch out for on costs

• No hidden costs: Ask what is included in the rate and what is charged on top.
• No expiring hours: With packages, check whether unused hours expire at the end of the month.
• Billing by real effort: You should pay for the time that was genuinely worked for you.
• Clear agreements: Scope, availability and billing in writing from the start.

My model

I deliberately keep it simple and transparent: billing is by the hours actually worked, no packages, no expiring hours, no hidden costs. You will find the current hourly rate and all details on the pricing page. Whether outside support is worth it for you at all is covered in when a freelancer is worth it.

Frequently asked questions